How One Simple Act Of Kindness Made A Restaurant Famous
Becoming a Part of Their Family
Due to his age, he was a little bit frail and would always arrive at Arby’s with a walker. Once the staff sees him, they rush to the door and hold it open for him. That was the type of kindness and respect they accorded him because he had already become like a member of their family.
As usual, once he settled in, he would order the same thing and it caught the attention of Travis Coye, an employee at Arby’s, who took the first step to ask Mr. Doug what he found so irresistible about their food, and why he kept coming back every day.
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