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How One Simple Act Of Kindness Made A Restaurant Famous

Staff Making Themselves Accessible

The staff at Arby’s went further to provide Mr. Doug with their personal phone numbers so that he could reach them even if he was too ill to make it in person. They were happy to take his meal to him wherever he was.

 

And unlike every other person who would have to pay for delivery whenever they need meals delivered to them, Mr. Doug could get his free of charge. Suddenly, the war veteran with no family was being cared for even more than many who had, and as word got out to the community about him, there were more surprises.

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